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Phone

01723 586 633

Email

info@hfss.org.uk

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The Award Winning Support Specialists

A Collaborative Approach To Care

Who We Are

Outstanding care for complex needs across North Yorkshire & The Humber

Welcome to Happy Futures, the multi-award winning and CQC rated ‘Outstanding’ support specialists for adults and children with learning disabilities, mental health and complex care needs.

CQC Outstanding Inspection Badge
Planning

Planning

Assessments

Assessment

Training

Training

Health and Wellbeing

Health & Wellbeing

Hello from Emily O’Callaghan

Registered Manager

I have worked at Happy Futures since 2016 starting as a Support Worker, I have worked to develop my skills and confidence within the organisation in numerous roles which lead me to the Registered Manager role.

I am passionate about supporting individuals with learning disabilities, neurodiversity and complex needs, ensuring they receive the highest standard of care. In my role, I focus on maintaining compliance and enhancing service quality, all whilst fostering a positive and empowering environment for both staff and individuals.

I believe in the potential of every individual and strive to create opportunities for growth and independence.

Discover Our Services
Emily O'Callaghan
A joyful smile

Bespoke Support for Unique Needs & Challenges

At Happy Futures we understand the unique needs and challenges faced by individuals who live with a learning disability and neurodiversity.

Our experienced team provide personalised support to empower individuals to live independently, achieve their goals, and reach their full potential.

We offer a range of services, including daily living skills, emotional support, and advocacy, to help individuals build confidence, develop skills, and be part of their communities.

Our goal is to provide a safe, supportive, and empowering environment that enables individuals to take control of their lives and shape their own futures.

Our Values

Improving Quality of Life

We are committed to making a positive difference in the lives of the individuals we support, improving their overall well-being and quality of life.

Together we achieve this by:

Working with individuals to identify their goals and aspirations and creating personalised support plans to help them achieve them.

Providing access to recreational activities, social events, and community connections that promote social inclusion and happiness.

Empowering individuals to develop a healthy lifestyle, such as exercise routines or healthy eating, to improve their physical and mental well-being.

Developing and Building New Skills

We believe that every individual has the potential to learn and grow, and we are committed to supporting them to develop new skills and abilities.

Together we achieve this by:

Empowering individuals to express their needs, wants, and feelings.

Supporting individuals to develop meal planning and budgeting skills.

Practicing personal grooming skills, such as brushing teeth and hair.

Encouraging and praising the individual’s efforts and progress.

Partnership Working & Co-production

We believe that effective partnerships and co-production are essential for achieving positive outcomes for individuals, and we are committed to working collaboratively with others to achieve this.

Together we achieve this by: –

Collaborating with other organisations, such as health services, education providers, and other stakeholders to provide comprehensive support to our individuals.

Co-producing services with individuals, family members, and support workers to ensure that their needs are met, and their voices are heard.

We have one of our individuals as a co-chair of our quality improvement meetings.

We work with other stakeholders, such as local authorities & community groups, to promote social inclusion and reduce social isolation.

Exceeding Expectations

We strive to exceed the expectations of the individuals we support, their families, and our partners by delivering high-quality services that make a positive difference.

Together we achieve this by:

Going above and beyond to provide extra support or resources to individuals who need it.

Anticipating the needs of individuals and providing proactive support.

Celebrating successes and achievements.

Empowerment

We believe that every individual has the right to be empowered and supported in making their own choices and decisions about their life.

Together we achieve this by:

Providing accessible information for each individual to enable them to make informed decisions about their life.

Supporting individuals to take ownership of their own goals and aspirations.

Respecting the autonomy and dignity of individuals at all times, even when they make choices that may not align with our own values or beliefs.

Celebrating Success

Celebrating success, is a wonderful way to acknowledge and reinforce the progress and achievements of individuals.

Together we achieve this by:

Celebrating wins or achievements with our individuals, such as developing a new skill or completing a challenging task.

Recognising and rewarding employees who go above and beyond to provide excellent support.

Sharing success stories and achievements with others, such as through social media or newsletters, to promote a sense of community and shared pride.

Our Statement

At Happy Futures, we believe that every individual deserves to live a life of dignity, autonomy, and fulfilment.

Our statement of purpose is rooted in a strength-based approach that recognizes the unique abilities and capacities of each person. Through a collaborative and co-produced process, we have crafted a statement that reflects the diverse voices and perspectives of those within our community.

We are committed to a culture of positive behaviour support, where we promote respect, empathy, and understanding towards all individuals.

We are also dedicated to upholding the principles of the Care Quality Commission (CQC), ensuring that our services are person-centered, safe, effective, caring, and responsive to the needs of those we support. By centering the voices and experiences of those we support, we strive to create a more just and inclusive society where everyone has the opportunity to thrive.

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What our colleagues say…

“Great place to work, lots of opportunity’s to progress. Very supportive team.”

Sharon Coutts

“Happy Futures is a great place to work and provides the best possible service to the individuals within its care. I highly recommend Happy Futures.”

Anthony Arthur Prior

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